Customer Support
With you every step of the way.
A customer service model designed for complex operating demands of dense urban environments. We support a diverse user base, getting you up and running fast– and keeping you there.
- Site surveys, preparation, and implementation planning
- Installation
- Training
- Rate changes
- Product help
Software License
Technology changes, and so does our software. Keep up-to-date with a regular cadence of new features and improvements across the Ticketech product line.
- Priority phone & email service for help design and general user support during business hours
- A licensed copy of ICVERIFY software for integrated credit card approval
- Rate management and changes
- Troubleshooting of daily reports
- Annual version updates and patch releases
Ticketech Ecosystem
Find new ways to improve your parking operation with Ticketech’s suite of solutions.
Power your entire parking operation with a robust point-of-sale system built to support 3rd party integrations and peripheral add-ons.
Automated Vehicle Identification
Track movement activity in a parking location to prevent identify fraud, track available inventory, and automate check-in / check-out.
Business Intelligence & Reports
Gain insights into your entire parking operation and seamlessly generate reports to help make informed business decisions..
3rd Party Integrations
Ticketech integrates and interfaces with multiple platforms and 3rd party applications to support a well-connected parking operation.
Customer Support & Maintenance
Comprehensive on-site and remote support services to keep your operation running smoothly.
Ready to get Started?
Talk to a parking operation expert today and learn how Ticketech can help your business.
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